Skip to main content

Privacy policy

Preserve and Protect Our Rights


If we believe that the disclosure of your Personal Data is required in order to protect our rights, property, or safety, or those of our customers, employees, and/or other groups or individuals, we may proceed to do so, in accordance with the applicable law of the UAE.

These disclosures could include the release of your Personal Data to other private companies or organisations to prevent actual fraud and/or reduce the risk of fraud. We may also disclose your Personal Data in order to apply or enforce our Terms, agreements, for billing, and/or for collection.

Promotional Communications

We may send promotional emails and newsletters to you if you have registered on our Website and/or opted in to receive such emails (“Promotional Communications”). You may opt-out of Promotional Communications by using the ‘unsubscribe’ link included in all emails and following its instructions or by emailing us at it@thehalmcollective.com

 

Required by Law


We may disclose your Personal Data to courts, law enforcement, and/or governmental agencies in order to comply with any court order, law, or legal process; or in response to any governmental or regulatory agency’s request.

Sale of Business or Assets


In the event, the Website is transferred, assigned, or licensed to another entity or we are involved in a merger, acquisition, reorganization, divestiture, dissolution, or the sale or transfer of some or all of our assets (whether voluntarily or involuntarily), your Personal Data may be among those assets transferred.

Service Providers


Like most websites, we contract with various professionals and companies (“Service Providers”), such as web development firms, payment portals, etc., to perform specific tasks and functions associated with the Website. We may share your Personal Data with these Service Providers for the sole purpose of completing the tasks, functions, and other obligations for which we have contracted with them. These Service Providers are not authorised to use your Personal Data for any other purpose. You agree not to hold us liable for a Service Provider’s misuse of your Personal Data.

HOW WE PROCESS YOUR DATA

We may process your Personal Data using suitable electronic or automated methods and computerised tools, or manually using hard copy, exclusively for the purposes for which it has been gathered and ensuring the security and confidentiality of any processed information.

Your Personal Data will be processed only by our internal staff who are authorised to do so or by third parties to the extent necessary to use the information for the purposes stated above. These third parties will act on our behalf as data processors (e.g., service providers, IT technicians, and other suppliers appointed by us to carry out certain services).

LINKS

We may maintain links to other websites on our Website, and other websites may maintain links to our Website. This Privacy Policy only applies to our Website and not to other websites accessible from our Website, or that you may use to access our Website. If you use a link on our Website to access other websites, we are not responsible for the privacy policies or content of those sites. We advise you to review the privacy policies of other sites to understand their processes and practices.

Social Media Widgets


Our Website includes social media widgets for Facebook and Instagram. Social media widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy policy of the company providing it.

ACCESSING AND CHANGING YOUR ACCOUNT

Upon your request, we will provide you with information about whether we hold any of your Personal Data. In certain circumstances, we may be required by law to retain your Personal Data, or we may need to retain your Personal Data to continue providing you a service or to complete your order. The information provided below details how you can access, correct, or request deletion of your Personal Data.

Access to Order Information


You will have access to information about your order, which may include details about the status of your order, the information you provided to process your order, payment information, and contact information.

Access to and Ability to Update Personal DataYou may visit your account profile at any time by logging into your account on the Website at the following URL: https://www.thehalmcollective.com/account/login. If you wish to delete your Personal Data from our records, you may terminate your account by contacting us at hello@thehalmcollective.com or +971 50 457 3656. We will respond to your request within 30 days.

Data Retention


At a minimum, we will retain your Personal Data, and any other information, for as long as required to provide you with our products and services, and as necessary to comply with our legal obligations, resolve disputes, and/or to preserve or enforce our rights.

Data Retargeting


HALM reserves right to serve advertising ads with targeting and/ or personalisation with partners such as the AdRoll Group. To view more about AdRoll you can view their Privacy Policy for more information.

SECURITY FOR THE PERSONAL DATA WE COLLECT

We take reasonable steps using various hardware and software methodologies to protect your Personal Data and prevent its misuse, destruction, alteration, or unauthorized disclosure. We have implemented physical, electronic, and managerial procedures to safeguard and secure the information we collect. Debit/credit card and Personal Data are transmitted by secure servers (SSL); however, you are ultimately responsible for safeguarding this information. You are responsible for keeping your account information confidential and assume any risk associated with using our Website to transmit information, including Personal Data. Therefore, we recommend that you not share any password or login information used for the Website with anyone.

There is no completely secure method of information transmission on the internet, and we do not guarantee the security of any information, including your Personal Data, transmitted by, from, to, or through the Website. We disclaim liability for the theft, loss, interception of, or unauthorized access or damage to, your Personal Data, other data, or communications by using our Website. You acknowledge that you understand and assume these risks.

Our Website may contain links to other sites that are operated third parties. If you click on a third-party link, you will be directed to a third-party site and away from our Website. We strongly advise that you review the privacy policy for every third-party site. We have no control over and assume no liability or responsibility for the content, privacy policies, or practices of any third-party sites, services, or products.

ADDITIONAL INFORMATION FOR EEA RESIDENTS

If you are a resident of the EEA, below is additional information regarding your rights and our responsibilities regarding the processing of your Personal Data.

User Rights:


If you are a resident of the EEA, you have the following rights with respect to how we process your Personal Data.

 - You have the right to request a copy of the Personal Data that we have about you.

 - You have the right to request that we correct information about you if you believe it to be inaccurate.

 - You have the right to request that we erase or refrain from using your Personal Data; however, this is not an absolute right, and, in some situations, we may decline to erase or limit our use of your data. For example, we may decline your request if we have an on-going business relationship with you or we are legally required to retain your Personal Data. If we cannot fulfill your request, we will inform you and include the reasons for our decision.

To exercise your rights, please contact us at hello@thehalmcollective.com or +971 50 457 3656.

If you are located in the EEA, you also have the right to raise any objections regarding the processing of your Personal Data and to raise any concerns you may have about our processing of your Personal Data. You may make your objection or raise your claim by contacting us at hello@thehalmcollective.com or +971 50 457 3656.

CHANGES TO OUR PRIVACY POLICY

We may amend our Privacy Policy from time to time and at our sole discretion. We encourage all users to check our Privacy Policy regularly in order to remain informed regarding its provisions. Any changes or modifications to this Privacy Policy become effective on the day they are posted on the Website. The Privacy Policy currently in force is the one posted on our Website.

DATA CONTROLLERS

For the purpose of managing and executing your online purchases through our Website, the Data Controller is The Bag Atelier. You can contact the Data Controller by writing to HALM, 705 Jumeirah Beach Rd - Umm Suqeim - Umm Suqeim 2 - Dubai - United Arab Emirates, or by sending an email to hello@thehalmcollective.com.

GOVERNING LAW AND JURISDICTION

This Privacy Policy is incorporated into and is a part of the Terms, and is governed by the laws of the UAE, irrespective of any conflict of laws principles. The UAE is our country of domicile. You irrevocably agree to waive any claim you may have regarding jurisdiction, inconvenient forum or venue and agree to the personal and exclusive jurisdiction of the Courts of the UAE in the Emirate of Dubai whose judgement is full and final.

CONTACTING US

If you have any questions about this Privacy Policy or the practices of our Website, please contact us at it@thehalmcollective.com. Or write to us: HALM, Office A102, Building 7, Dubai Design District, Dubai, United Arab Emirates, or by sending an email to it@thehalmcollective.com.